About us
About Tick Travel Insurance
Tick Travel Insurance is Australia’s award-winning and affordable travel insurance provider. We are dedicated to making travel protection simple, fast, and budget-friendly for your next holiday.
Instant Online Coverage
Get your travel insurance instantly online with policies designed to be affordable and easy to understand.
Four levels of Cover
Choose from four levels of cover - Basic, Budget, Standard and Top - designed to meet the needs of Australian travellers.
Budget-Friendly
Our policies are created with affordability in mind.
Our Mission
At Tick Travel Insurance, we know that looking for – and trying to understand – travel insurance can sometimes be a drag. That’s why we focus on simplicity, taking the confusion and complexity out of travel insurance to provide you with coverage that fits your needs and budget. Our goal is to make finding the right policy for your holiday straightforward and give you peace of mind.
Book, Trip, Travel!
About Europ Assistance
Tick Travel Insurance is wholly owned by Europ Assistance, which forms part of the global Generali Group. Europ Assistance operates in more than 200 countries with a network of over 750,000 assistance providers, handling an average of 10 million assistance interventions annually. In 2019 alone, Europ Assistance helped 1.2 million travellers worldwide.
With a motto of “You live, we care,” Europ Assistance focuses on providing comfort, empathy, and immediate global response in serious emergencies. As a subsidiary of Generali Group, one of the largest global insurance and asset management providers established in 1831, Europ Assistance upholds a legacy of reliability and efficiency.
* Figures as of 31 December 2020
Europ Assistance Australia adheres to the General Insurance Code of Practice and supports its core principles of transparency, trust, integrity, respect, fairness, and accessibility.
You can obtain further details about the Code or request a copy by contacting the Australian Financial Complaints Authority Limited (AFCA) at 1800 931 678. The Code is also available online at www.codeofpractice.com.au.
Awards and Recognition
We have been dedicated to offering the right coverage for travelling Australians for almost a decade. Our commitment to excellent service and quality products has earned us numerous awards and recommendations, including the 2023 Canstar Award for “Outstanding Value for International Travel Insurance”.
Customer Service
Our policies are exclusively available online. If you have questions about your insurance, you can visit our FAQs or contact us.