Tick Travel Insurance Earns 2026 Finder Travel Insurance Customer Satisfaction Awards

Tick Travel Insurance is proud to announce that we’ve been highly commended for Value in travel insurance.

This recognition underscores our commitment to making travel protection simple, fast, and budget-friendly for all Australian travellers, ensuring added peace of mind.

How are the Finder Travel Insurance Customer Satisfaction Awards determined?

Over 50,000 Aussies rated brands they've used for Finder's 2026 Customer Satisfaction Awards. Consumers assess brands within a product category across various metrics, including trust, customer service, value and overall satisfaction.

What criteria does Finder use?

Customers reviewed products they had purchased or used recently, with the recency period varying by category, from within the past year to up to five years.

Surveys continued until each category reached a minimum sample size of 500 to 5,000 responses, depending on the category. Respondents selected a brand from a pre-populated list or entered their own. Responses were recorded as they fell naturally.

We used the following metrics to assess brands and asked customers between 4-8 questions, including:

• if they would recommend this brand to a friend.
• how they would rate each brand on a scale between 1 and 5 in terms of several metrics that varied by category, including: brand love, customer service, trust, reliability, features, value, and any factors unique to each product category (for example, 'rewards programs' for retailers).

Click here to see their full list of 2026 award winners.