5.2 magnitude Earthquake detected near Santorini, Greece

Date published: 07/02/2025

A 5.2 magnitude tremor Earthquake was first detected in the Greek Island of Santorini on 5th of February, causing widespread damage with people forced to evacuate. 

 If you’re travelling, or are about to travel 

If you have been directly affected by this event and need medical assistance, please call our 24-hour emergency assistance team immediately on +61 2 9333 3963. We further urge you to pay close attention to the local media and emergency services, including the DFAT Smart Traveller website.

Policies purchased before the event started: Customers may be covered for claims arising from this event per the terms conditions and options selected.

Policies purchased after the event started: Customers may not be covered for claims arising from this event. However, we will assess each situation on a case-by-case basis.

Please read carefully the full terms and conditions of any travel insurance policy before purchasing.

If you have purchased a policy with us, you can make a claim at any time and we will assess it as per the PDS’s terms and conditions.  

If your travel plans are affected

If you need to change your travel arrangements, contact your airline, cruise company or travel agent for assistance in the first instance. Please retain all supporting documentation evidencing expenses incurred. Please remember, under the terms of your policy, you are required to take reasonable steps to avoid or minimise any loss.   

If you need to submit a claim, please complete a claim on our claims portal and if you need help doing this, contact us. 

If you have any other queries, please get in touch.