Single-Trip Travel Insurance
Benefits of Single-Trip Travel Insurance
Still got questions?
Am I covered if my family member gets sick and do I have to cancel the policy?
You may claim under Section A “Cancelling your trip prior to departure” for the unforeseeable death, injury or illness of your relative, business associate or travelling companion who is resident in Australia and who is in Australia at the time the event occurs.
This cover is only available if you have selected Budget, Standard or Top level of cover. Please refer to page 19, Section A, for full coverage and exclusion relating to the cover.
You can also cancel your insurance within 14 days cooling-off period, if you have not made a claim or exercised any other rights under your policy and your trip has not commenced.
If you cancel after the 14-day period and have not made a claim or exercised any other rights under your policy, we will refund you a proportion of the premium for the outstanding period of cover less any government charges and taxes that we cannot recover.
What is the excess on the policy?
The standard excess on Tick Insurance policies is $200 per person, per event. If you wish to remove the excess, we can offer you the excess waiver for an additional premium. If an excess applies to a claim, it means that you need to pay the stated amount towards the claim.
For example, if you have a covered claim for $500 and an excess of $200 applies to the cover you are claiming under, you will only receive $300 in settlement of the claim.
Excesses only apply to certain sections of the Tick Travel Insurance policies, as set out in the relevant Policy Wording’s Table of Benefits.
What Pre-Existing Medical Conditions Do You Cover?
At Tick, we consider all pre-existing conditions via a medical questionnaire that you can easily complete online. We do not require any medical certificates or forms from your doctor upfront.
To find out if your pre-existing condition is covered, please follow the quote process online or contact us.
** Children (including fostered or adopted children) travelling with either their parents or grandparents will be provided with travel insurance cover for no additional cost (any pre-existing medical conditions may incur an additional charge). This is provided they are under 18 years of age, named on the Policy Schedule and are financially dependent on either their parents or grandparents.