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FAQ
How Do I Start a Claim?
Am I covered for third party damage?
Do you cover accidental death?
Do you cover claims relating to terrorism?
Do you cover hearing aids?
Do you cover Jewellery?
Do you cover kenneling of pets?
Do you cover prescribed medicines?
Do you cover prescription glasses?
Do you cover stolen items?
Do you cover volunteer activities?
Do you provide cover for bungee jumping?
How does cancellation cover work?
How Long Will It Take For My Claim To Be Processed & Paid?
How you calculate depreciation on lost or stolen items?
What are you covered for if your holiday is affected due to corona virus?
What documents do I need to make a claim?
What Excess Do I Have to Pay Before a Claim Can Be Paid?
What Happens If I Get Into an Emergency or Need to Claim?
What is your claim phone number?
Who do I contact if I need to claim?
Why Could My Claim Be Denied?
Why do I need to submit receipts – can I just make a stat dec if I don’t have them?
Why Wasn’t My Claim Paid In Full?
Will I be covered if riding as passengers on mopeds?
Will you cover me for coronavirus?
